Refund policy

🔄 Return & Refund Policy

We want you to love your order — but if something’s off, we got you.

🕒 Returns & Refunds: 14 Days Only
You have 14 days from the delivery date to request a return.

Eligible if:

  • Item is unused and in original condition

  • You contact us within 14 days of receiving it

🚫 Not eligible if:

  • Item is worn, damaged, or used

  • Return is requested after 14 days

  • It’s a final sale or clearance item

💸 Refunds:
Once we get the item back and inspect it, we’ll issue a refund to your original payment method (processing time: 3–5 business days).

📦 Return Shipping:
Customer is responsible for return shipping unless the item arrived damaged or defective.

📩 To start a return:
Email us at [avenyx925inc@gmail.com] with your order number and the reason for the return.